Last updated: 22 July 2026

These terms apply when you order a digital session plan or another downloadable resource from wildtogether.co.uk. They apply to free and paid downloads, except where a section clearly relates only to payment or to consumer rights.

1. About us

The website and products are operated by:

Wild Together Learning Ltd
Company number 16962353
Registered office: 34 Tudor Avenue, Maidstone, England, ME14 5HJ
Email: hello@wildtogether.co.uk

2. The products

Our products are digital resources supplied as PDF files unless the product page says otherwise. The product page describes the intended age group, audience, contents and price. Please read it before ordering.

You will need a device and software capable of opening a standard PDF file. Photographs and previews are illustrative, and colours may look different on different screens or printers.

3. Orders and the contract

An order is placed when you complete checkout. A contract is formed when we accept the order and provide an order confirmation or download access.

Check your email address carefully. Email hello@wildtogether.co.uk if a confirmation or download link does not arrive.

We may refuse or cancel an order where there is an obvious pricing or product error, suspected fraud or misuse, or we cannot supply the product. If payment has been taken, it will be refunded.

4. Prices and payment

Prices are shown in pounds sterling and include any applicable UK taxes unless the product page says otherwise.

Paid orders must be paid using a method offered at checkout. Payment information is handled by the payment provider; we do not receive your full card details.

Free resources may still use checkout so the site can deliver the correct file and order email. A free checkout does not by itself add you to a marketing list.

5. Delivery

Digital products are normally available through the order-confirmation page, customer account or order email as soon as checkout completes successfully.

If you cannot access a file, email hello@wildtogether.co.uk with the order number and the email address used at checkout.

6. Consumer cancellation rights for paid downloads

This section applies where you buy mainly for personal use as a consumer. Consumers normally have a 14-day right to cancel a distance contract, but special rules apply when digital content is supplied during that period.

Before receiving immediate access to a paid download, checkout asks you to:

• expressly consent to Wild Together supplying the digital download immediately, before the end of the 14-day cancellation period; and
• acknowledge that once the download begins, you lose the statutory right to cancel that digital-content purchase.

We record those confirmations and repeat them in the order email. If supply has not begun, you can ask to cancel within 14 days of the contract being formed by emailing hello@wildtogether.co.uk.

These cancellation rules do not affect your rights where digital content is faulty, not as described or cannot be supplied.

Consumer cancellation rights do not apply in the same way where a school, setting, company or other organisation buys wholly or mainly for business use.

7. Problems, corrections and refunds

Digital content supplied to a consumer must be of satisfactory quality, fit for its stated purpose and as described.

Email hello@wildtogether.co.uk if:

• the file is damaged or will not open;
• you receive the wrong file;
• important content is missing;
• the product is materially different from its description; or
• a technical fault prevents delivery.

We will investigate and provide the remedy required by law. Depending on the circumstances, this may be a corrected or replacement file, a price reduction or a refund. Refunds are made to the original payment method without undue delay and normally within 14 days after we agree that a refund is due.

Nothing in these terms limits rights that cannot lawfully be excluded.

8. Licence and permitted use

Ordering or downloading a product gives you a limited, non-exclusive, non-transferable licence to use it. Copyright and ownership remain with Wild Together Learning Ltd and any credited creators.

School and setting products

Unless the product page says otherwise, a school or setting product may be used by staff within one purchasing school or setting.

You may:

• print or store working copies for staff delivering the resource within that school or setting;
• adapt activities for the children you support; and
• include brief references to curriculum links in internal planning and evidence records.

You may not:

• share the file with another school, setting, organisation or person outside the purchasing setting;
• upload it to a public or shared resource library;
• resell, sublicense or redistribute it; or
• remove copyright or licence notices.

Home Education and family products

Unless the product page says otherwise, a Home Education product is for personal use by the purchasing household or family.

You may print or store copies for your own family and adapt activities for your children. You may not share the file with other families, groups or organisations, upload it to a shared resource library, or resell or redistribute it.

Email hello@wildtogether.co.uk if you need a licence for a co-op, group, trust, multi-academy trust or other multi-setting organisation.

9. Safety and professional judgement

The resources provide educational ideas and guidance. They do not replace:

• risk assessments;
• site policies and procedures;
• appropriate supervision and staffing;
• training or qualifications required for fire, tools or specialist activities; or
• professional judgement about a child’s needs and readiness.

The adult leading an activity remains responsible for deciding whether the activity, environment, equipment and level of support are appropriate for the children and conditions on the day.

10. Intellectual property

The text, illustrations, layout, branding and downloadable files are protected by copyright and other intellectual-property rights.

You may not copy a substantial part of a product to create or sell a competing resource. Uses permitted by law, including applicable fair-dealing rights, are unaffected.

11. Our responsibility

We do not exclude or limit responsibility where it would be unlawful, including responsibility for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or breach of rights that cannot legally be excluded.

For consumers, we are responsible for losses that are a foreseeable result of our breach of these terms or failure to use reasonable care and skill. We are not responsible for business losses suffered by a consumer.

The resources are educational materials. Outcomes depend on how they are selected, adapted, supervised and delivered, and we do not guarantee a particular educational result.

12. Changes to products and terms

We may correct errors and make reasonable improvements to a product. A change will not reduce rights attached to an order already placed.

The terms applying to an order are the version available when that order is placed. Keep the order email and a copy of these terms for your records.

13. Personal information

We use personal information as described in our Privacy Notice and Cookie Policy.

14. Complaints and contact

Send questions or complaints to hello@wildtogether.co.uk and include the order number where relevant. We aim to acknowledge complaints within five working days.

15. Governing law

These terms are governed by the law of England and Wales. If you are a consumer living elsewhere in the United Kingdom, you keep the protection of mandatory laws that apply where you live and may bring a claim in the courts available to you under consumer law.